FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Q:Are you company or factory?

A: We are manufacturer & trading company, we have our own factory which could do plastic injection & soft stitching sewing products.

Q: Where is your company located?

A: We located at city Ningbo, 2 hours away from Shanghai.

Q: How many workers you have in your factory?

A: We have 105 workers in our own factory

Q: Where your product export to?

A: USA, South America, EU countries, United Kingdom, Australia, Korea, Isael...

Q: What’s the MOQ for products?

A: 500pcs-3000pcs based on different items

Q: What is production lead time?

A: 45-60 days after order be confirmed.

Q: Which port you use for export?

A: Ningbo or Shanghai

Q: What kinds of payment methods do you accept?

A: 30% deposit, 70% balance against the copy of B/L for 1st cooperated order.

Q: Is there a quality inspection?

A: Yes, we have our own QA team to check every order before shipment.

Q: Do you have test report for products?

A: Yes, we can provide test report.

Q: Can you make product according to my design?

A: Yes, we can produce according to your requirement, both OEM and ODE are acceptable.

Q: How to reach you for further questions?

A: You can either leave message at website or write email to us: kittyz@bennokids.com

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